Who is ACA?

Affirmative Catastrophe Adjusters Inc. is a national provider of claims administration services for Auto, Residential, Commercial, Property and Casualty, and Underground Utility insurance industry.

Our mission is to be a leader in the administrative, managerial and adjustment arenas for claims and losses with an uncompromising commitment to our customer, guided by the principles of integrity, service, security and stability.

We continue to improve customer satisfaction, efficiency and effectiveness by living our ONE ACA values, including collaborating with our clients and colleagues insides and outside of our claims. Claims owns both the biggest expense line through the loss costs and the most important customer experience at an insurance company. Delivering on our claims triangle is critical to ACA’s success.

 

                        CUSTOMER

EFFECTIVENESS          EFFICIENCY

                                                 

OUR EXPERIENCE

Claim Adjusters: 20 years

ACA provides a range support for catastrophe and daily claims including:

  • Companies
  • Self Insured
  • Corporations
  • Attorneys
  • Governmental Entities
  • Construction Companies

Customer Service

Timeliness

Our team can deploy within 24 hours of receiving a claim to an emergency disaster across the United States.

Industry Standards

We meet standards for licensing compliance for auto and property insurance claims.

Professionalism

We provide systems and personnel that can assist in loss reporting for data entry while guaranteeing ongoing customer service.

Advanced Practices

Our claims management is accelerated by leveraging the latest technologies to reduce costs, lessen cycle times and improve claims quality.